Self-Service Portal

The CarvOS self-service portal gives you direct control over your integration configuration. You can update your webhook URL, rotate credentials, manage webhook secrets, and test your webhook endpoint -- all without contacting Carv support.

Key benefits:

• Rotate API keys and webhook secrets on your own schedule
• Update your webhook URL instantly
• Test webhook delivery before going live
• View your current configuration at any time

Accessing the Portal

Your login credentials are provided by Carv during onboarding. To sign in:

1. Navigate to the Self-Service Portal.
2. Enter the email address associated with your ATS account.
3. Enter your password and click Sign In.

The self-service portal login page.

Info

If you have trouble signing in, contact your Carv account representative for assistance.

Portal Pages

• Configuration

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  View your ATS details, rotate API keys, and manage webhook secrets

  Manage configuration

• Webhook Testing

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  Send test events to your endpoint and verify delivery

  Test webhooks

• Profile

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  View your account information and reset your password

  Manage profile

Security and Trust

The self-service portal is designed with security in mind:

• One-time API key display -- Your API key is shown once after generation. It is hashed and cannot be retrieved later. Store it securely immediately.
• Encrypted webhook secrets -- Webhook secrets are encrypted at rest and can be rotated independently at any time.
• Change tracking -- All configuration changes are logged with timestamps so you have a complete audit trail.
• Data isolation -- You can only view and modify your own configuration. Your data is isolated from other ATS vendors.
• Protected system fields -- Only editable fields are shown in forms. Your ATS identifier and other system fields cannot be modified through the portal.